Thank you for shopping with [SYTRADINGLLC.COM]. We strive to provide you with the best products and customer service. Please take a moment to review our return policy below:
1. Returns and Exchanges:
- We accept returns and exchanges within [3] days from the date of purchase.
- To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.
2. Damaged Products:
- In the unfortunate event that you receive a damaged product, please contact our customer support team within [3] days of receiving your order.
- Damaged items reported after [3] days will not be eligible for a refund or exchange.
- We may request photographic evidence of the damage to expedite the resolution process.
3. Refund Policy:
- Refunds will be processed within [2] business days once the returned item is received and inspected.
- We reserve the right to deny a refund if the item is not in its original condition or if it shows signs of use.
4. Return Process:
- To initiate a return, please contact our customer support team at [sales@sytadingllc.com] or [Number].
- Once your return is approved, you will be provided with a return authorization and instructions on how to proceed.
5. Return Timeframe:
- Returns must be shipped back to us within [3] days of receiving your return authorization.
- Returns received after [2] days may be subject to denial or a restocking fee.
6. Non-Refundable Items:
- Certain items, such as software, downloadable products, and gift cards, are non-refundable.
7. Shipping Costs:
- Original shipping costs are non-refundable.
- Customers are responsible for the cost of return shipping unless the return is due to our error.
8. International Returns:
- For international orders, the customer is responsible for all shipping costs, taxes, and duties associated with the return.
9. Contact Information:
- If you have any questions or concerns regarding our return policy, please contact our customer support team at [sales@sytadingllc.com] or [customer support hotline].
Thank you for choosing [Your Electronic Web Store]. We appreciate your business and are committed to ensuring your satisfaction.